WELCOME TO SUN OF JAPAN
Eyevan Mason 46 LLT BK
Shipments & Returns
We ship with major couriers such as UPS or DHL. A tracking number will be sent to your email after the shipping.
If your order is received before 16:00 CET (Working days), we aim to dispatch on the same day.
We ship worldwide for most of our brands except to Japan only for Masunaga, Masunaga K3 and Masunaga X Kenzo Takada.
Europe 1-3 working days - US 2-4 working days - Other countries 2-5 working days
Countries outside EU
Customs duties and fees for deliveries outside EU countries are to be borne by the customer.
Returns
In case of exchanges or returns, start a request here.
All returns must be received in excellent unworn condition, cleaned and unmarked, with original case and associated paperwork.
Expect 5-10 working days for process and refund.
Return Costs
Please note the Return & Exchange shipping cost will be deducted by us from your payment:
Europe €20 - United States & non-EU Countries €38
Restocking
Because each item is carefully inspected and repackaged upon return, a restocking fee of 10% may apply when ordering at least 3 items. This helps cover the cost of quality control and handling.
Customer Service is open from
Monday to Friday 9:00 to 15:30 CET
Contact us for any questions at hello@sunofjapan.com
